OUR COVID-19 POLICY
Southeast Title & Escrow is committed to maintaining a safe and healthy workplace for our employees, and helping our customers do the same. We are closely monitoring the ongoing COVID-19 virus according to the guidelines and recommendations of the Centers for Disease Control. We have reviewed steps that we are instituting within our workplace which will permit us to continue to provide closing services.
For closing performed in any of our offices, we ask that agents and clients please wear face coverings.
We will be implementing the following procedures to ensure that we provide the best customer service we can during this time:
BUYERS/BORROWERS/SELLERS: We will be contacting the buyers/sellers to work with them on the easiest way to receive their documents (email/overnight/in our parking lot) and bring them back to us on their closing date. We ask that the buyers/borrowers and sellers return those original, signed documents to our office at their appointment time. We will still require the buyers/borrowers to provide two forms of identification (one must be a photo ID) along with signing an Attestation in our presence that they have personally signed all documents
LENDERS: We are discouraging Lenders from entering our offices for everyone’s protection
AGENTS: We are discouraging Agents from entering our offices for everyone’s protection. *Agents checks and copies will be overnighted to their Brokers office
If you are currently involved in a transaction or upcoming closing with us, we are also asking that you call our office and we will make arrangements depending on the situation for your clients to sign the necessary documents in the best way to protect everyone involved. We will not be performing off-site closings as for the protection of our selves as well as others.
We appreciate everyone’s cooperation and understanding with these new guidelines. Please reach out with any questions.
Thank you for trusting us with all of your real estate needs. Stay healthy!!